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Get help with Readio

Readio is made by a small independent team. A person reads every message and answers it.

When you report a problem, include:

  • Where it happened: iPhone, Android or Chrome
  • Your phone and its iOS or Android version, or your browser
  • Your User ID, from the bottom of Settings in the app (tap it to copy)
  • The book, and roughly where in it
  • What you expected, and what happened instead

In the app, Settings → Send feedback opens the feedback board.

For how-tos, see the guides. For your data, see the Privacy Policy.
Readio is not made by Amazon. For your Amazon account or a Kindle purchase, contact Amazon.