Disconnect Kindle and your data

Disconnect Kindle

1. Open Settings: the person icon at the top right of the home screen.
2. Under Account, tap Disconnect Kindle.
3. Readio asks “Disconnect Kindle?”. Tap Disconnect.

The row reads “Signing out of Amazon…” while Readio signs out on Amazon’s side. Then your library list is cleared from the phone, and the home screen shows the Connect your Kindle card again. Your reading progress stays on the phone. To connect again, see Connect your Kindle library.

If Amazon does not confirm the sign-out

Readio waits up to 30 seconds for Amazon. With no answer, for example with no connection, it shows “Sign-out not confirmed” with this message:

“Amazon did not confirm the sign-out, so the session may still be active. Try again, or sign out at amazon.com.”

Your library list is cleared either way. If the Amazon session is still alive, the books come back the next time Readio refreshes the library. Get online and tap Disconnect Kindle again.

Three things that are separate

• Disconnect Kindle signs Readio out of your Amazon account. It leaves your Readio account and your plan alone.
• Sign out of your Readio account, under Settings, then Readio account, leaves Amazon connected. See Your Readio account.
• Cancelling a plan is done in the store or on Stripe. See Subscribe, restore or cancel.

Where your data is

Your library, preferences, progress and cached audio stay on your phone. Deleting the app deletes them.

A Readio account is optional. If you make one, our server holds your email address, your sign-in sessions and the state of your plan.

Delete your Readio account

In the app, open Settings, tap Readio account, then Delete account. This removes the account from our server for good. A plan from tryreadio.com that still renews has to be cancelled first, and a subscription from the App Store or Google Play is not cancelled by this: cancel it in the store. The steps and the messages are in Your Readio account.

Ask us to delete other data

Email hello@theflynch.com with the subject Readio data deletion. Say which data you want deleted. Write from the email of your Readio account if you have one. Add your User ID so we can find the records: it is at the bottom of Settings (tap it to copy). Never send your Amazon password.

Deleting Readio data does not cancel your plan or delete your Amazon account. See the Privacy Policy.