Guides/Plan and data
Subscribe, restore or cancel
Readio Pro is weekly or yearly in the apps, and weekly, monthly or yearly on the web. Cancel where you bought it.
Works oniPhoneAndroid
Subscribe in the app
On the plan screen, choose Yearly or Weekly and tap Start listening. The App Store or Google Play shows the price in your currency and takes the payment. Both plans renew until you cancel.
If you already pay for Readio somewhere else, sign in before you buy: on the welcome screen, tap I already have an account. The app does not know about a plan from the web or another phone until you do, and it would sell you a second one.
Subscribe on the web
Pricing sells Weekly, Monthly and Yearly. Continue takes you to Stripe’s payment page. You do not need to sign in first: your Readio account is made from the email you give Stripe.
To use that plan on your phone, open Readio, tap I already have an account on the welcome screen, and sign in with the same email. See Your Readio account.
Restore a plan on a new phone
There are two ways. Which one works depends on where you bought the plan.
- The same kind of phone, the same store account. Go through setup to the plan screen and tap Restore at the bottom. Use the Apple Account or Google account you subscribed with.
- Any phone. Tap I already have an account on the welcome screen and sign in to your Readio account. This is the way for a plan bought on the web, and for a move between iPhone and Android.
If Restore does nothing, the store found no Readio plan under the account on the phone.
A plan you bought in the app joins your Readio account when you sign in on that phone: Settings, then Readio account. After that it works in Chrome and on your other phone too.
Cancel
Cancel with whoever takes the payment.
- iPhone: open Settings → your name → Subscriptions and choose Readio.
- Android: open Google Play → Payments and subscriptions → Subscriptions and choose Readio.
- Web: sign in at your Readio account and choose Manage plan. It opens on Stripe, where you can change the plan, update your card or cancel.
For a store plan, cancel at least 24 hours before the period ends to stop the next payment. You keep Readio Pro until the end of the period you paid for.
The account page shows who bills you under Billed through: Stripe, or the App Store or Google Play. In the app, Settings, then Readio account shows Renews on or Ends on with the date.
When a plan ends
Readio opens on its welcome screen. Tap Get started to go straight to the plan screen, or sign in to an account that has a plan.
Questions
Cancel where you bought it. On iPhone, open Settings → your name → Subscriptions. On Android, open Google Play → Payments and subscriptions → Subscriptions. For a plan bought on the web, open your Readio account and choose Manage plan.
Store purchases follow the store’s refund rules. On iPhone, ask Apple at reportaproblem.apple.com. On Android, ask Google Play. For a plan bought on the web, email hello@theflynch.com.
Yes, with a Readio account. Sign in to the same account on each phone and the plan opens the app on both, wherever you bought it. See Your Readio account.
On the web only. The apps sell Weekly and Yearly. Pricing sells those two and Monthly, and a plan bought there works in the apps once you sign in.
No. The App Store, Google Play or Stripe keeps charging until you cancel the plan with them.